Minor Service Outage

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Welcome to the RDCRN systems status page.

Uptime over the past 90 days. View historical uptime.
RDCRN Login Operational
90 days ago
99.43 % uptime
Today
Members Landing Page Operational
90 days ago
100.0 % uptime
Today
Ambra Operational
Ambra status Image Processing Operational
Ambra status Image Viewing Operational
Ambra status Web Services Operational
RDCRN Web Site Under Maintenance
90 days ago
100.0 % uptime
Today
Pantheon Operations Customer Sites Under Maintenance
RDCRN Main Web Page ? Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Box Login/SSO Operational
Box Uploads/Downloads Operational
Box Collaboration Operational
Box Search Operational
Box Preview Operational
Box Sharing (Shared Links) Operational
Box Email Notifications Operational
Box Admin Console & Functionality Operational
Box Accessible Site (a.box.com) Operational
Box Comments and Tasks Operational
Box Workflows and Automations Operational
Box Governance (Retention, Legal Holds) Operational
Box Microsoft Online Operational
Box Google Apps Operational
Box Apple iWork Operational
Box FTP Operational
REDCap Operational
90 days ago
100.0 % uptime
Today
Complion Operational
90 days ago
100.0 % uptime
Today
Training Operational
90 days ago
100.0 % uptime
Today
SAS Operational
90 days ago
100.0 % uptime
Today
ZIX ? Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Splunk Operational
90 days ago
100.0 % uptime
Today
Atlassian Operational
90 days ago
100.0 % uptime
Today
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Email Requests Operational
Jira Service Desk Service Desk Portal Operational
Jira Service Desk Service Desk Web Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Create and edit Operational
Jira Software Notifications Operational
Jira Software Search Operational
Jira Software Viewing content Operational
JIRA/Confluence Operational
90 days ago
100.0 % uptime
Today
Confluence View Content Operational
Confluence Search Operational
Confluence Create and Edit Operational
Confluence Comments Operational
Confluence Authentication and User Management Operational
Confluence Administration Operational
Statuspage Admin SAML 2.0 Operational
Statuspage HTTP Pages Operational
Statuspage HTTPS Pages Operational
Statuspage System Metrics Operational
Statuspage Third Party Components-Statuspage Operational
Statuspage Status Embed Widget Operational
AWS Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-us-east-1 Operational
AWS cloudfront Operational
AWS ec2-us-east-1 Operational
AWS codedeploy-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS codepipeline-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS ses-us-east-1 Operational
AWS s3-us-standard Operational
AWS route53 Operational
AWS sns-us-east-1 Operational
AWS Operational
90 days ago
100.0 % uptime
Today
Duo Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Duo Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
GitHub Git Operations Operational
GitHub Issues, Pull Requests, Projects Operational
Shippo Partial Outage
Shippo Shippo Web Dashboard Operational
Shippo Purolator Operational
Shippo Shippo REST API Operational
Shippo USPS Operational
Shippo FedEx Operational
Shippo UPS Operational
Shippo DHL Express Operational
Shippo Canada Post Partial Outage
Shippo DHL eCommerce Operational
Shippo Uber Rush Operational
Shippo DHL Germany Operational
Shippo GLS Operational
Shippo Mondial Relay Operational
Slack Operational
Slack Messaging Operational
Slack Login/SSO Operational
Slack Workspace/Org Administration Operational
Slack Connections Operational
Slack Calls Operational
Slack Apps/Integrations/APIs Operational
Slack Apps/Integrations Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Search Operational
Slack Link Previews Operational
Twilio Operational
Twilio REST API Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Short Code, North America Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
Twilio Notify Operational
Zoom Operational
Zoom Cloud Recording Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Zoom Zoom Dashboard & Reporting Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Cisco Operational
Zoom Zoom Connector for Polycom Operational
Zoom Zoom Video Webinars Operational
Zoom Live Streaming Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Chat Operational
Zoom Web SDK Operational
Zoom Zoom Phone Operational
Zoom REST API Operational
Zoom Marketplace Operational
Zoom Zoom Meetings Operational
Test Notification ? Operational
90 days ago
100.0 % uptime
Today
RDCRN Biospecimen Tracker Operational
90 days ago
100.0 % uptime
Today
Grants Portal ? Operational
90 days ago
100.0 % uptime
Today
NIH Toolbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production Security Patching Oct 28, 2025 01:00-05:00 EDT

RDCRN Production Security Patching occuring the first Tuesday following the 4th Wednesday.
Posted on Oct 22, 2025 - 03:00 EDT
System Metrics Month Week Day
RDCRN Login Page Uptime
Fetching
RDCRN Login Page Response Time
Fetching
Oct 25, 2025

No incidents reported today.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Atlassian Confluence and JIRA (powering our service desk and public documentation pages) are currently experiencing technical outages.
Resolved - This incident has been resolved.
Oct 21, 08:56 EDT
Investigating - Atlassian Confluence and JIRA (powering our service desk and public documentation pages) are currently experiencing technical outages. We are dependent on the company quickly resolving the underlying issues and apologize for the inconvenience.
Oct 20, 15:25 EDT
Oct 20, 2025
Oct 19, 2025
RDCRN Login unavailable
Resolved - This incident has been resolved.
Oct 19, 08:18 EDT
Investigating - We are currently investigating this issue.
Oct 18, 20:07 EDT
Oct 18, 2025
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

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